Standard shipping with BPOST or TNT: €7,5 or €15 – 3 to 5 business days*.
*We do our utmost to make sure the products are delivered at the delivery address you provided with your order and within the delivery period specified by us. The standard delivery takes 3 to 5 working days (Saturday, Sunday and holidays not included), starting on the day when you have passed your order and at the time we receive your payment, unless otherwise indicated. If you choose to pay by bank transfer, we will send your order after we receive your payment.
If your order cannot be delivered on time, we will inform you as soon as possible. We are not liable for any loss, liability, damage, cost or expense arising out of late delivery, to the extent permitted by law. Clover Protection is not responsible for orders that are lost by others, unforeseen circumstances or force majeure.
Our products are sent with BPOST or TNT. On delivery, you may be asked to sign a receipt. In signing this certificate, you confirm that you have checked the order completely for damage. If an order cannot be delivered because of an incorrect address provided by you or if you are absent at the time of delivery, BPOST or TNT takes further contact with you. BPOST or TNT may also deliver your order at the neighbors, unless specified otherwise in your address.
If an order is not delivered within the specified delivery time, an investigation is started with BPOST or TNT. This may take several days and a refund or replacement shipment can only be executed after this investigation.
Shipping costs are standard fixed at €7,5 or €15 for EU countries. Delivery to other countries can sometimes entail higher shipping. In these cases, Clover Protection will contact you to reach an agreement. We reserve the right to change the amount of the shipping costs at any time, but will always inform you whether you agree to this.